Conditions
GENERAL TERMS AND CONDITIONS OF BUSINESS
WonderWaves eU Terms and Conditions
The following general terms and conditions also contain the legal information on your rights under the regulations on contracts in distance selling and electronic legal transactions.
- SCOPE
(1) The following general terms and conditions ("GTC") apply exclusively to all goods orders from customers (hereinafter "customer") on the website www.wonderwaves. at , www.wonderwaves.de , www.wonderwaves.ch der
WonderWaves eU
Lena Wunderlich
Neumanngasse 7/20
1040 Vienna
Email: info@wonderwaves.com
UID U78629209
Place of jurisdiction Vienna
(hereinafter "we") operated online shop in the version valid at the time of the order.
(2) Deviating general terms and conditions of the customer are not recognized by us unless we expressly agree to their validity in writing.
(3) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the course of their self-employed or commercial activity.
(4) Vienna is agreed as the local and factual place of jurisdiction.
- CONCLUSION OF CONTRACT
(1) The presentation of our items in our online shop does not constitute a binding offer. Only when the customer orders the goods is a binding offer.
(2) The customer can select items from the range of goods in our online shop and collect them in a so-called shopping cart without obligation by clicking on the “Add to shopping cart” button. The goods in the shopping cart can be viewed at any time by clicking on the menu item "Shopping Cart" at the top of the navigation bar.
(3) To order the goods in the shopping cart, click on the "Proceed to checkout" button. During the further ordering process, the customer is first asked to enter his contact and delivery data and to select a payment method. Before sending the order, the customer can delete, adjust or correct the data given in the order form and the shopping cart at any time. He can also cancel the ordering process completely by closing the browser window.
(4) The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button.
(5) We send the customer an automatic acknowledgment of receipt by e-mail, which confirms that we have received the order and once again lists the details of the order.
(6) The contract is concluded in German or English. Translations of these terms and conditions into other languages are only for customer understanding. In the event of any differences between the language versions, only the German text is authoritative.
3. DELIVERY, AVAILABILITY
(1) If so specified in the ordering process, shipping costs may be added to the product prices stated.
(2) We only deliver by mail. Unfortunately, a self collection of the product is not possible. We do not deliver to packing stations.
(3) If no copies of the item ordered by the customer are available at the time of the customer's order, or are only temporarily unavailable, we will inform the customer of this immediately. If an article is permanently not available, we will also inform the customer of this. A purchase contract for this article is then not concluded.
(4) We deliver to customers with a usual place of residence and a delivery address in the delivery areas listed on our website.
4. RESERVATION OF TITLE
The delivered goods remain our property until full payment has been made.
5. PRICES, SHIPPING COSTS
(1) All prices in our online shop include the applicable statutory sales tax.
(2) Delivery and shipping costs are calculated separately and added and displayed as part of the order. The purchase price and any shipping costs are due immediately with the customer's order. From a goods value of 60 euros, we deliver to the customer free of charge.
(3) The customer can pay the purchase price and any shipping costs using the payment methods specified in the ordering process of the online shop: credit card, PayPal, Klarna. The customer agrees that he will only receive invoices, order confirmations and credit notes in electronic form.
(4) The goods are dispatched by post. We bear the shipping risk.
(5) In the event of a cancellation of the purchase contract, the customer must bear the direct delivery costs of the return.
6. RIGHT OF WITHDRAWAL FOR CONSUMERS
(1) The withdrawal period for distance contracts (and thus also for this online shop) is 14 calendar days. Within this period, the consumer can therefore withdraw from sales contracts without giving reasons and largely free of charge. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
(2) In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). Alternatively, you can also use this withdrawal form: FORM
(3) If you revoke this contract and as soon as we have received the returned goods, we must reimburse you for all payments immediately and at the latest within fourteen days. You bear the direct costs of returning the goods.
(4) More information can be found at https://www.wko.at/service/wirtschaftsrecht-gewerberecht/Ruecktrittsrecht_bei_dienstleistungen_im_Internet.html
7. WARRANTY
(1) The statutory warranty law applies.
8. LIABILITY
(1) Customer claims for damages are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, limb, health or from the breach of essential contractual obligations, as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by us or our legal representatives.
9. PRIVACY
Personal data of our customers are only collected, processed or used if the customer has given their clear consent.